Payment Systems Specialist

Back to Open Positions
Full-Time
Hybrid

Product

London, Greater London, England, United Kingdom

Job Overview

đź’ł Payments. Systems. Scale.

If you can’t design, optimize, and scale global payment systems — this role isn’t for you.

At KitUP, we’re building next-gen learning and wellness products used by millions — powered by subscriptions, AI, and smart automation.
We’re not just collecting payments — we’re engineering a frictionless, scalable revenue engine.

We’re hiring a Payment Operations Specialist who can:
Build and optimize global payment infrastructure,
Work across PSPs, risk, and finance teams,
And ensure every transaction flows seamlessly.

This isn’t payment support — it’s full-stack operational ownership at global scale.

🔍 What You’ll Do

Own Global Payment Operations
Manage and expand relationships with PSPs like Stripe, Adyen, Paddle, and Checkout.com.
Evaluate and onboard new providers to optimize global coverage and conversion.

Design Smart Payment Logic
Use orchestration tools (e.g. Primer) to route, retry, and recover transactions intelligently.
Analyze data to improve authorization rates and reduce friction.

Reduce Risk & Disputes
Operate dispute-handling processes with tools like Ethoca and Verifi.
Track and lower chargeback rates through data-driven prevention strategies.

Collaborate Across Teams
Work with Product, Engineering, Finance, and Legal to ensure compliance, reconciliation, and scale.
Turn insights into action — from dashboards to conversion experiments.

Scale Systems, Not Problems
Implement automation and monitoring to make global payments stable, transparent, and future-proof.

âś… Must-Haves

3+ years of experience in payment operations, fintech, or PSP management.
Hands-on experience with Stripe, PayPal, Adyen, Checkout.com, and payment orchestration tools.
Proven success improving payment conversion via routing, retry logic, or network tokenization.
Strong analytical skills — confident in SQL, Sheets/Excel, or Looker.
Experience with chargeback management and fraud mitigation.
Excellent communication and vendor management skills.
Fluent English, ownership mindset, execution-first attitude.

đźš« This Role is NOT for:

People who’ve only handled payment support, not strategy.
Operators who avoid data or automation.
Managers who need micromanagement.
Anyone uncomfortable working cross-functionally or owning outcomes.

🎯 Bonus Points

Experience managing multi-entity or subscription-based payment systems.
Familiarity with PCI DSS, PSD2/SCA, and 3DS optimization.
Strong understanding of LTV, churn, and revenue forecasting.
Experience in mobile or SaaS environments.

🌍 Why Join KitUP?

Remote-first, fast-moving team
Performance bonuses
Private health insurance
MacBook and setup budget
Annual education & growth fund
Global travel budget after 1 year
Coworking allowance
No micromanagement. Real ownership.

We’re building payment systems that scale — not just processing transactions.
If you’re ready to build, optimize, and grow — apply now.

Let’s scale. Efficiently. Intelligently. Together. 💳

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+ Some questions to get you know better

Which payment providers (PSPs) have you worked with before, and in what capacity? *

Have you used any payment orchestration tools (like Primer)? If yes, what was your main use case? *

What’s one thing you’ve done to improve payment success or authorization rates? *

How have you handled disputes or chargebacks in your past roles? *

What metrics do you usually monitor to assess payment performance? *

Describe a time you collaborated with product, engineering, or finance teams to fix a payments-related issue. *

What excites you most about managing payments at a global scale? *

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